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Platter full of calories

image posted Friday, November 4th, 2016 09:24 pm GMT -6
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New menus at Kim’s

image posted Thursday, November 3rd, 2016 06:37 am GMT -6
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A full year of stadium life

Wednesday, November 2nd, 2016 07:34 pm GMT -6

Today is my one year anniversary as IT director at that little building in downtown Minneapolis. This timing also corresponded to an all-staff task of writing individual reviews of what we’ve accomplished in the past year and I found the exercise a fun way to self-reflect. It’s really amazing how much progress has occurred, both physically with the building and professionally with our team.

There are still many things that need to be done, but I’m happy with where my group stands right now. We learn from every event and will get better and more efficient as we gain knowledge from what are some really unique and exciting experiences. It’s stressful and time-consuming, to be sure, but it’s also rewarding in ways that are unlike anything else I’ve seen during my career.

As I wrote in my review, this role is challenging on many levels: multiple partner organizations, political pressures, limited staffing resources, event-driven scheduling, a vast physical environment and multiple, complex systems. On the technology side of things, I get to work in familiar areas like networking, telephone systems, digital signage, mobile devices and workstations. But everything in the building is larger than life, so I’ve learned a lot about scaling and performance (especially with WiFi and cloud-based tools).

Technology is great, but I really feel that communication and customer service are just as important (if not more). With so many different groups in this project, it’s crucial that we manage those relationships properly to be successful. Everyone is important: the guests that pay to attend events, the state officials that entrust us to operate the building, the vendors that have provided the tools we use, the partner organizations that provide complimentary services, the team members on our own staff and, of course, the primary tenant that drives so many key decisions.

I’m very proud of the technology support team we’ve built so far. My one full-timer was a wonderful find (thanks Pash) and is rapidly developing into an all-star on par with the best I’ve had the pleasure of working with in the past. Our part-time event staff is vastly over-qualified for the tasks I ask them to perform, but it’s nice to know all that brain-power is there if we need it.

Lastly, I’m proud of the Skol Service pin I was awarded after a very long game day (see above). Staff recognition often gets overlooked, but even small tokens of appreciation like this can go a long ways in keeping people motivated and focused on providing excellent service. Excited to see what the next 365 days have in store…

On the west side, the south-west side, Middle East, rich house, dog house, outhouse, old folks house, house for unwed mothers, halfway homes, catacombs, twilight zones…

- Rag and Bone

quote posted Wednesday, November 2nd, 2016 07:54 am GMT -6
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Victory 44 checked off

image posted Tuesday, November 1st, 2016 12:57 pm GMT -6
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Happy (Hoser) Halloween

image posted Monday, October 31st, 2016 10:33 am GMT -6
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Another historic moment

image posted Monday, October 31st, 2016 07:57 am GMT -6
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Cheater camera mode

image posted Saturday, October 29th, 2016 07:58 pm GMT -6
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The Fall Concert 2016

image posted Thursday, October 27th, 2016 08:41 pm GMT -6
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Not nearly as exciting

image posted Thursday, October 27th, 2016 12:37 am GMT -6
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Last race of the season

image posted Wednesday, October 26th, 2016 09:08 am GMT -6

M&M killers playin’ Mickey Mouse games…

- Dance On

quote posted Monday, October 24th, 2016 07:48 pm GMT -6
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Time to hate the Swiss?

image posted Monday, October 24th, 2016 08:49 am GMT -6
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Celebrating fatherhood

image posted Saturday, October 22nd, 2016 10:39 pm GMT -6
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Play here every 15 years

image posted Saturday, October 22nd, 2016 10:35 pm GMT -6

I guess people want to read about the things they want the most and experience the least…

- Bernard Lowe

quote posted Saturday, October 22nd, 2016 10:33 pm GMT -6
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The Apple Tour

image posted Saturday, October 22nd, 2016 10:18 pm GMT -6
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Victory Pizza

image posted Friday, October 21st, 2016 06:30 pm GMT -6
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Bowlin’ with my homie

image posted Friday, October 21st, 2016 06:29 pm GMT -6
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Punk Night @ Lowertown Line

image posted Thursday, October 20th, 2016 08:20 pm GMT -6
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Security on Day Three

image posted Thursday, October 20th, 2016 11:34 am GMT -6
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Soul Asylum at the Turf Club

Wednesday, October 19th, 2016 09:14 pm GMT -6

Let’s set the way-back machine to my last birthday (only 39 weeks ago), when I used my “Luos Mulysa” tickets on a cold Tuesday night at the Turf Club to see Mr. Dave Pirner and his buddies (including the always wonderful Michael Bland). This was before their new album came out and before they made their triumphant return to the Main Room.

We’d seen Soul Asylum before, but without Dan Murphy and Karl Mueller, we really didn’t know what to expect this time. Dave was in great form, though, and I even liked most of the new songs. This is a group that sneaks up on you, with a lot of songs you remember once they start playing them (full set list after the jump).

We skipped opener Rupert Angeleyes, but aside from that, I don’t remember much else from that night. This little social mashup site, though, has a sampling.

Read more…

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These signs never get old

image posted Wednesday, October 19th, 2016 06:09 pm GMT -6
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Early risers

image posted Wednesday, October 19th, 2016 06:08 pm GMT -6
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Muse was quite nice

image posted Wednesday, October 19th, 2016 12:00 am GMT -6
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Glad Chip still does JNUC

image posted Tuesday, October 18th, 2016 02:41 pm GMT -6
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Fall Choir @ EVHS

image posted Tuesday, October 18th, 2016 06:59 am GMT -6
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I just wanted the frogs

image posted Sunday, October 16th, 2016 02:08 pm GMT -6
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Leaf angels by the lake

image posted Sunday, October 16th, 2016 02:06 pm GMT -6
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Not a bad return

image posted Sunday, October 16th, 2016 01:42 am GMT -6
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Fake Warrant @ Mystic Lake

image posted Saturday, October 15th, 2016 08:27 pm GMT -6
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Saturday Servers

image posted Saturday, October 15th, 2016 02:44 pm GMT -6
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Friday fish fry in Coates

image posted Friday, October 14th, 2016 08:30 pm GMT -6
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No filter fall

image posted Friday, October 14th, 2016 06:20 pm GMT -6
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This is not helping

image posted Thursday, October 13th, 2016 09:12 pm GMT -6

7 Billy Joel songs I don’t hate

Wednesday, October 12th, 2016 11:31 pm GMT -6
  • Big Shot
  • Piano Man
  • Don’t Ask Me Why
  • Captain Jack
  • Movin’ Out (Anthony’s Song)
  • The Stranger
  • Pressure
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A mini Central reunion

image posted Wednesday, October 12th, 2016 08:36 pm GMT -6
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The skirt steak @ Eastside

image posted Wednesday, October 12th, 2016 08:34 pm GMT -6

Do you want to make love or what? O-E-O-E-O…

- Jungle Love

quote posted Wednesday, October 12th, 2016 08:05 am GMT -6
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Our new neighbor Erik

image posted Tuesday, October 11th, 2016 07:32 pm GMT -6
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Die Hard 2016

image posted Monday, October 10th, 2016 05:22 pm GMT -6
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Get your groove on

image posted Sunday, October 9th, 2016 08:03 pm GMT -6
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Welcome Texans

image posted Sunday, October 9th, 2016 08:02 pm GMT -6
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Fall in Jordan

image posted Saturday, October 8th, 2016 09:57 pm GMT -6
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I like line 32

image posted Friday, October 7th, 2016 01:53 am GMT -6
 

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Husband, dad and stadium IT director

Personal Records & Mileage

  • Mile - 6:10
  • 5K - 21:42
  • 10K - 44:40
  • Half - 1:38:40
  • Marathon - 3:43:32
  • 2016 Mileage: 530.2

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