FOUR SEASONS HOTEL – MINNEAPOLIS, MINNESOTA
Director of IT (2021 – 2022)
Led technology implementation for the first Four Seasons hotel in Minnesota, including data center buildout, wired and wireless networks, phone and television systems, point of sale and reservation systems, in-room iPads, digital signage and music, security cameras, access control and meeting room audio/video. Coordinated vendors, contractors and visiting technology staff to successfully open the hotel on schedule.
U.S. BANK STADIUM – MINNEAPOLIS, MINNESOTA
Director of IT (2015 – 2021)
Key member of executive team that opened $1.1 billion sports and entertainment venue on time and on budget. Responsible for $100 million in stadium technology, including primary data center, 62 IDF closets, 200 Cisco switches, 1200 wireless access points, 2100 IP televisions, 700 IP telephones, 850 iOS devices, 450 IP security cameras and 200 workstations and laptops. Successfully hosted Super Bowl LII and the 2019 NCAA Final Four, setting global records for stadium WiFi traffic.
Mobile Sports Report stories by Paul Kapustka:
Fans use 16.31 TB of Wi-Fi data during Super Bowl 52 at U.S. Bank Stadium
Temporary courtside network helps set Final Four Wi-Fi records
Mac Admins Podcast Episode 176, Stadium IT, July 28, 2020
FORTUNE BAY RESORT CASINO – TOWER, MINNESOTA
Director of Information Technology (2010 – 2015)
Provided effective leadership to the Bois Forte Development Corporation and Reservation Tribal Council, including expense management, strategic planning and policy creation. Responsible for overall availability of technology systems for 24/7/365 casino and hotel operations, including wired and wireless networks and point of sale, hotel reservation and player marketing systems. Provided technical support to nationally-ranked golf course The Wilderness at Fortune Bay. Designed and published internal and external fortunebay.com websites and all corporate social media accounts. Assisted with concerts, marketing promotions, food and beverage operations, radio broadcasting and convenience store management.
HIGH SCHOOL FOR RECORDING ARTS – SAINT PAUL, MINNESOTA
Technology director (2003 – 2009)
Re-engineered entire technology infrastructure, including workstations, servers, security cameras, network and phone system. Designed and coded Project Excellence, a web-based student information management system. Wrote and implemented technology plan for Los Angeles expansion school and served as technology director for both schools. Raised critical annual funding via the FCC E-rate program. Built multi-server development and production environment co-located in a Seattle data center and diversified into web services through spin-off company Code.mn.
NORTHWEST AIRLINES – EAGAN, MINNESOTA
Manager, line maintenance automation (2001 – 2003)
Senior technology specialist, fuel and corporate services (1996 – 2001)
Manager, general credit (1993 – 1996)
Senior collector, universal air travel plan (1992 – 1993)
New accounts clerk, freight credit (1991 – 1992)
Started airline career as a college intern, working in passenger refund and credit departments. After graduation, recruited to the credit department as a freight credit clerk and senior collector on Universal Air Travel Plan credit card accounts. As credit manager, supervised staff of seven credit clerks and managed 17 general ledger accounts with balances up to $25 million and annual billings of more than $530 million. Designed executive reporting system for $175 million receivables financing project, ensuring “AA” certificate rating and reduced cost of funds. As technology specialist for the fuel department, utilized many technologies to manage $1 billion annual fuel expense. In technical operations, managed 95 servers and workstations worldwide. Built an aircraft maintenance intranet reporting system that resulted in annual budget savings of $900,000.
7 MINUTE MILES, LLC — EAGAN, MINNESOTA
Owner (1997 – 2010)
Founded and incorporated software and new media company focused on the golf industry (originally Golden Links Publishing Limited). Visited more than 350 Minnesota public golf courses and created a photo library with thousands of images. Introduced multimedia CD-ROM golf guide at the 1999 Great Minnesota Golf Show to critical acclaim (“the most comprehensive look at golf courses ever done in Minnesota for the consumer”) and later launched GoldenLinksGolf.com. Company name was changed to 7 Minute Miles, LLC, focused on technology consulting and web publishing (specializing in Apple and open source tools). Formed the MN Publishing Company, which designed and published Minnesota golf, hockey, running and skiing web sites.
Carlson School of Management, MBA, MIS
University of Wisconsin – Madison, BBA, Finance and Management
Cloud: AWS, Microsoft 365, Google Workspace
Systems: macOS, iOS, Ubuntu Linux, Cisco, VMware, Windows
- Large Venue Tech Collective, Founding Member, 2016 – present, largevenuetech.org
- Tapemark Charity Pro-Am, Volunteer Website Coordinator and IT Director, 2002 – 2018, tapemarkgolf.org
- Hibbing Community College, Technology Advisory Council, 2010 – 2015
- Twin Cities in Motion, Marathon Volunteer, 2014 – 2019
AWARDS AND ACHIEVEMENTS
- AWS Certified Cloud Practitioner, 2022
- Minnesota Tekne Award, Vibrant Tech Ecosystem–Technology Partnership, 2021
- Cisco Live! conference Las Vegas 2017, Orlando 2018, Virtual 2020, Virtual 2021
- AWS re:Invent conference Virtual 2020, Virtual 2021, Virtual 2022
- National Indian Gaming Association (NIGA) conference, 2011 – 2014
- Global Gaming Expo (G2E) conference, Las Vegas 2011 – 2013
- Oasis user conference, Las Vegas 2010, St. Louis 2012
- Micros user conference, Baltimore 2012
- JAMF Nation User Conference (JNUC) attendee, 2011, 2013, 2014, 2015, Virtual 2020
- Apple Worldwide Developers Conference (WWDC), 1998 – 2001 and 2003 – 2008
- Multiple MacWorld, NAB and Seybold conferences